Traffic on the Live Map

Last updated: September 15, 2026

The Map tab can now show live traffic conditions for your fleet. Turn on Traffic and the roads your drivers are on are color-coded by how badly they are backed up right now, so you can see a delay building on a driver's route instead of hearing about it from the facility.

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Turning traffic on

  1. Go to the Map tab.

  2. Click Traffic in the top right corner of the map, just below the Map and Satellite buttons.

The button fills in dark when traffic is on and goes back to white when it is off. Click it again any time you want a clean view of just your fleet. Traffic stays on when you switch between Map and Satellite, so you can run it over either background.

How to read the colors

Only congested roads get colored. A road moving at its normal speed keeps its usual gray, so anything you see in color is a road that is slower than it should be.

  • Yellow: slowing down. Minor delay.

  • Orange: meaningfully backed up.

  • Red: heavy congestion.

  • Dark red: Extreme congestion, road closure or stoppage.

Color reflects current speed against what is normal for that road (speed limit). A highway crawling at 25 mph shows red. A residential street at 25 mph stays gray.

You will also see small diamond-shaped icons on the map for incidents like crashes and construction.

Seeing traffic against a specific trip

Select a crew from the list on the left of the Map tab, or use Search crew schedules to find one. Bambi highlights that crew, draws a line from the vehicle's current position to its trip destination, and opens a panel with:

  • Driver & Vehicle: driver name, phone, and the vehicle and type assigned

  • Passenger: passenger name and phone

  • Trip Destination: the dropoff address

  • Status: where the trip stands

  • Location Updated At: the timestamp of the vehicle's last reported position

With Traffic on, you can see that vehicle, where it is headed, and what it is about to drive into, all in one view.

How dispatchers use it

  • Check before you quote an arrival time. If the corridor between the driver and the pickup is red, the time you are about to give the facility is optimistic. Say the real one up front instead of apologizing for it later.

  • Call ahead instead of waiting for the driver to call you. A dialysis center that hears about a fifteen minute delay at 8:45 handles it. The same call at 9:10 is a complaint.

  • Reassign while it is still cheap. If one crew is sitting in dark red and another is clear on the far side of it, moving the trip now beats moving it in twenty minutes.

  • Watch the repeat offenders. The same corridor going red at the same hour every weekday is a scheduling problem, not a traffic problem. Build the buffer into how you schedule that run.

Frequently asked questions

  • Is traffic on by default? No. Traffic starts off. Click it on when you want it. Turning it on and off is per-view, so it does not change anything for anyone else on your team.

  • How often does it update? Continuously, from live traffic data. You do not need to refresh the page.

  • Why are most of the roads not colored? No color means traffic is moving normally on that road. Only slower-than-normal roads get colored.

  • Does traffic change my routes or my arrival times automatically? No. This shows you conditions. Routing and arrival estimates are unchanged. It is information for the dispatcher, not an automatic reroute.

  • Does it work on the satellite view? Yes. Traffic draws over both Map and Satellite.

  • Do drivers see this in the Bambi NEMT Driver App? Your driver's turn-by-turn navigation still comes from their own navigation app, which has its own traffic. This layer is for the dispatch view.

  • Is traffic available everywhere we operate? Coverage follows the underlying map data. Metro areas and major highways are strongest. On rural roads you may see nothing at all, which means no data rather than no traffic.