Facility Portal Guide

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Facility Portal Guide

• [00:00]  - Introduction to the Facility Ride Ordering Portal

• [00:01] - NEMT Providers: Setting up a Facility Account & Facility Admins & Users

• [01:09] - Facility Admins: Logging into the Facility Portal for the First Time

• [02:25] - Facility Portal: Navigation & Functionality

• [03:00] - Facility Portal: Adding a New Trip Request

• [04:50] - Selecting Transport and Service Types

• [05:35] - NEMT Providers: Accept or Reject Facility Trip Requests

• [07:44:] - Facility Portal: Viewing Accepted or Rejected Trips

• [09:19] - Using the Real-Time Map to Visualize Trips