Adding a Facility Admin or User
Last updated: March 24, 2026
Navigate to “Accounts” on the Team Sub-Menu and tap the green “Add Member” button on the top right of the navigation.
-Select User Type:
Facility Admin: can create “Facility Users", request trips, view passengers and edit settings for a specific Facility Ride Ordering Portal.
Facility User: can only view passenger and trip status for a specific Facility Ride Ordering Portal.
-Complete User Contact Information: Name, Phone Number and Email Address
-Select Payer(s): Note these are the “Facilities” that this user will manage.
-Tap “Save”
Note: As soon as you create a new Facility Admin or User that email address will receive an email to login and reset / create a new password