Adding a Facility Admin or User

Last updated: March 24, 2026

Navigate to “Accounts” on the Team Sub-Menu and tap the green “Add Member” button on the top right of the navigation.

-Select User Type:

Facility Admin: can create “Facility Users", request trips, view passengers and edit settings for a specific Facility Ride Ordering Portal.

Facility User: can only view passenger and trip status for a specific Facility Ride Ordering Portal.

-Complete User Contact Information: Name, Phone Number and Email Address

-Select Payer(s): Note these are the “Facilities” that this user will manage.

-Tap “Save


Note: As soon as you create a new Facility Admin or User that email address will receive an email to login and reset / create a new password