How to troubleshoot mobile app issues

Follow the steps below if Bambi support instructs you to do so when helping with a Bambi Driver mobile app issue.

Force close the app

For iOS devices: https://support.apple.com/en-us/109359

For Android devices: https://support.google.com/android/answer/9079646

Clear the app cache on your device

For iOS devices: uninstall the Bambi Driver app, then reinstall it from https://apps.apple.com/us/app/bambi-nemt-driver/id1639944128.

For Android devices: https://www.android.com/articles/clear-cache-and-cookies/ and scroll down to "How to clear the cache for an individual app."