Pricing

Pricing allows you to configure exactly how much you charge for each trip, based on the specific information in each trip. You can create multiple Pricing Schemes to cover almost any type of fee you can think of -- base fees, mileage rates, no-shows, after-hours, holidays, and more.

To add a Pricing Scheme:

1. Navigate to the Pricing page from the top navigation menu.

2. Click the Add Pricing Scheme button.

3. Configure the Base Pricing Configuration. These settings will determine which trips are covered by this specific Pricing Scheme.

   • Name - use a unique name so you can tell it apart at a glance.

   • Payers - select all of the Payers this pricing scheme applies to.

   • Space Type - each Pricing Scheme can only cover one Space Type (wheelchair, ambulatory, etc.). See below for instructions on how to use the same pricing configuration on different Space Types.

   • Service Types - select all of the Service Types (door-to-door, curb-to-curb, etc.) included in this Pricing Scheme.

   • Mileage Range - used to restrict pricing to specific distance/range and to create Tiered Mileage Pricing.

   • Start and End Date - enter when this pricing takes effect, and when it expires. For open-ended pricing with no expiration, use a far-future date like 12/31/2100.

   • Description - (optional) use this field to provide a more detailed description of what this pricing means to your organization.

4. Click Next.

5. On this page, you'll configure all of the rates and fees that apply to the trips covered by this specific Pricing Scheme. (See below for a description of each fee and how Bambi applies them.)

6. Click Save.

To edit an existing Pricing Scheme:

1. Navigate to the Pricing page from the top navigation menu.

2. Locate the Pricing Scheme or use the "Search pricing schemes" option to find the scheme you need.

3. Click the Edit icon to the right of that Pricing Scheme.

4. Make any required changes and click Next.

5. Update any fees as needed and click Save.

To use the same pricing configuration on different Space Types:

1. Create a Pricing Scheme for one Space Type and save it.

2. Click the Copy icon to the right of that Pricing Scheme.

3. Update the Name.

4. Select a different Space Type.

5. Update the Description as needed (optional).

6. Click Next.

7. Adjust any fees, if needed.

8. Click Save.

9. Repeat steps 2-8 for each additional Space Type.

Description of Fees

Base Fees & Rounding

• Base Fee: The base fee that will be charged per trip.

• Minimum Trip Price: The minimum price that will be charged per trip.

• Mileage Rounding: Choose how Bambi should round the mileage of each trip. (Do not round, Round up, Round down, Nearest whole number)

• Price Rounding: Choose how Bambi should round the price of each trip. (Do not round, Round up, Round down, Nearest whole number)

• Price Rounding Interval: Select if the price should be rounded to the nearest $1, $5, or $10, or if it should not round.

Loaded Mileage Rates

• Loaded Mileage Rate: The rate per mile for loaded miles (when the passenger is in the vehicle).

• Loaded Free Miles: The number of loaded miles that are free of charge or already included in the base rate.

• Long Distance Mileage Rate: The rate per mile for long distance miles.

• Long Distance Start: Specify the minimum number of miles required for the long distance rate to apply.

  The Long Distance Mileage Rate only applies to the miles over the Long Distance Start. For example:

  Loaded Mileage Rate: $2

  Long Distance Mileage Rate: $5

  Long Distance Start: 20 miles

  If you have a 35-mile trip, Bambi will calculate the price as $2/mi for the first 20 miles ($40) plus $5/mi for the remaining 15 miles ($75), for a total price of $115.

Unloaded Mileage Rates

• Unloaded Pickup Mileage Rate: The rate per mile for unloaded pickup miles. Calculated as the distance from your HQ address to the pickup address.

• Unloaded Free Miles: The number of unloaded pickup miles that are free of charge or already included in the base rate.

• Unloaded Return Mileage Rate: The rate per mile for unloaded return miles. Calculated as the distance from the dropoff address back to your HQ.

• Unloaded Return Free Miles: Enter the number of unloaded return miles that will be free of charge.

Wait Time Fees

• Wait Time Rate: The rate per unit of waiting time.

• Wait Time Period: The period (in minutes) that makes up one "unit" of waiting time. Used to calculate the wait time rate. 

  • Example: $20 per 15 minutes.

• Wait Time Free Minutes: The number of wait time minutes that are free of charge or already included in the base rate.

Cancellation Fees

• Late Cancellation Fee: The fee charged for cancellations made within the Late Cancellation Time Window.

• Late Cancellation Time Window:  The number of minutes before the scheduled pickup time that a trip can be cancelled without penalty. If a trip is cancelled more than this many minutes before pickup, there is no fee. If a trip is cancelled fewer than this many minutes before pickup, it is charged the Late Cancellation Fee.

• Late Cancellation Fee Type: How the late fee should be calculated (as a flat fee or as a percentage of the trip cost).

• No Show Fee: The fee charged for no-shows.

• Select No Show Fee Type: How the no-show fee should be calculated (as a flat fee or as a percentage of the trip cost).

Time-Based Fees

• After Hours Fee: The fee for trips that occur outside of regular business hours.

• Business Hours Start: The start of your business hours. Trips that start before this time are considered after hours.

• Business Hours End: The end of your business hours. Trips that end after this time are considered after hours.

• Holiday Fee: The fee for trips that occur on holidays.

• Observed Holidays: Select the holidays to which the holiday fee applies.

• Weekend Fee: The fee for trips that occur on Saturdays or Sundays.

Add-On Fees

• Stair Fee: The fee charged for trips involving stairs.

• Stair Fee Minimum Steps: Specify the minimum number of steps required for the stair fee to apply.

• Stair Fee Type: How the stair fee should be calculated (as a flat fee or per stair).

• Wheelchair Rental: The fee for providing a wheelchair.

• Oxygen Fee: The fee for providing oxygen during transport.

• Additional Attendant Fee: The fee for each additional attendant required.

• Additional Passenger Fee: The fee for each additional passenger.

• Bariatric Passenger: The fee for transporting bariatric passengers.

• Infectious Disease Fee: The fee for transporting passengers with infectious diseases.

• Same Day Booking Fee: The fee for same day bookings.

• Car Seat Fee: The fee for providing a car seat.

• Booster Seat Fee: The fee for providing a booster seat.

• Ride Alone Fee: The fee for providing a solo ride with no other passengers, when made by request.