Setup Organizational Settings

This is where the magic starts to happen. Organizational settings allow for full customization for any and all NEMT needs

PLEASE remember to 'Save Organizational Settings' by tapping the button at the bottom of the page to save any updates

Find Settings:

Navigate to the top right corner of the Bambi Platform and select “Settings” from the dropdown menu after clicking on the accounts username

Location:

Fill in Headquarters Location, Dispatch Phone Number and Dispatch SMS (Texting) Number

‍Export Settings:

Tax ID is only required for some exported billing platforms (i.e. Quickbooks) and Logo is utilized for generating invoices for export from Bambi

Transportation:

Avoid Toll Roads and Ferries when building routes for Dispatching (not required)

Signature Settings:

Choose default settings for signature confirmations

Driver on Pickup: Driver is required to sign every time a passenger is picked up.

Driver on Dropoff: Driver is required to sign every time a passenger is picked up.

Passenger on Pickup: Passenger is required to sign every time a passenger is picked up

Passenger on Dropoff: Passenger is required to sign every time a passenger is picked up

Note: Signatures may be required by payers for invoicing and payment

Vehicle Inspections:

Choose requirements for Driver to complete vehicle inspections.

Require Inspections Before Assignment: Before a Driver is able to start their shift they are required to complete a vehicle inspection

Require Inspection After Assignment: Before a Driver is able to end their shift they are required to complete a vehicle inspection

Load/Unload Times:

Customize the default driver and passenger loading and unloading times in minutes. This allows the automated schedule to build in adequate buffer time to allow for any loading or unloading situation.

Ambulatory Load / Unload: Passenger is able to walk.

Broda Chair Load / Unload: Specialized wheelchair.

Geri Chair Load / Unload: Basic Geriatric chair.

Stretcher Load / Unload: Stretcher Cot.

Wheelchair Load / Unload: Basic wheelchair.

Wheelchair XL Load / Unload: Extra-Large or Bariatric wheelchair

Note: It is recommended to simulate load / unload times for more realistic estimations.

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Run Bambi Run' Settings:

Customize buffer times in minutes so that our AI scheduling system can provide a more realistic dynamic schedule based on your common needs.

Default Pickup Early: Driver shows up early to pickup the passenger.

Default Pickup Late: Driver arrives late to pickup the passenger.

Appointment Pickup Late: Driver is late for pickup.

Will Call Pickup Late: One-Way Trip requests late pickup.

Maintain the same driver for passengers: The driver must always pick up and dropoff individual passengers. Uncheck allows for Bambi to potentially find more optimal schedules where different drivers pickup or dropoff passengers.

Appointment Early Arrival Buffer Times: Customize buffer times in minutes allows the automated schedule to build in adequate buffer time for different pickup situations

Appointment Early Arrival Window: Driver is early for pickup

Trip Settings:

Transport Type: Select the most common trip type to help optimize your schedule and buffer times based on load/unload settings.
Wheelchair: Basic wheelchair‍

Wheelchair XL: Extra-Large or Bariatric wheelchair

Stretcher: Stretcher Cot.

Ambulatory: Passenger is able to walk.

Broda Chair: Specialty wheelchair

Geri Chair: Geriatric chair

Service Type:

• Curb to Curb: Passenger is picked up at the curb and dropped off at the curb.

• Door to Door: Passenger is picked up at door and dropped off at door.

• Door Through Door: Passenger is met inside pickup location (if necessary) and dropped off inside destination (if necessary).

Facility Ride Ordering Portal Setting:

Trip request portal settings from external organizations. Lead time required before pickup, in minutes

Note: Default 1440 minutes is 24 hours notice

Pricing Settings:

Gives the option for "Dispatcher" users to NOT be able to view the green trip price sums on the Dispatch calendar

Mobile Driver App Settings:

Customize the Driver App settings

Maximum upcoming trips shown to drivers: customize the number of trips drivers can view on their upcoming schedule

Bambi Customization Settings:

Change visual customization within the web app.