Add and manage drivers

Last updated: July 21, 2026

After creating a user account for your team members it’s time to set up your drivers.

The team member must have a User Account before you can set up their Driver Profile.

To add a Driver:

  1. Navigate to the Team page from the top navigation menu.

  2. Click the Drivers tab.

  3. Click the Add a Driver Profile button in the top right corner.

  4. Select a team member's user account from the dropdown.

  5. Enter their License Information.

  6. Click Next.

  7. Select which vehicle type(s) this driver is able to operate:

    • Wheelchair - basic wheelchair

    • Stretcher - stretcher cot / gurney

    • Stretcher XL - extra-large stretcher / gurney

    • Ambulatory - passenger is able to walk

    • Delivery - for deliveries and non-passenger transport

    • Broda Chair - specialized wheelchair

    • Geri Chair - specialized wheelchair

  8. Select which service type(s) this driver is able to provide:

    • Curb to Curb - passenger is picked up and dropped off at the curb.

    • Door to Door - passenger is picked up and dropped off at the door.

    • Door through Door - passenger is picked up and dropped off inside each location.

    • Person to Person - passenger is picked up from an authorized person and dropped off with an authorized person at each location.

  9. Select any other skills this driver is able to perform:

    • Bariatric - driver can handle bariatric passenger or extra-large wheelchair

    • Stairs - driver can assist passenger up or down stairs

    • Student/minor - driver can transport minors/students

  10. Click Save.

To edit an existing Driver's profile:

  1. Navigate to the Team page from the top navigation menu.

  2. Click the Drivers tab.

  3. Locate the driver you need to update in the list.

  4. Click the Edit icon to the right of that driver.

  5. Make any desired changes to their license information and click Next.

  6. Update their skills as needed and click Save.

To remove a Driver:

  1. Navigate to the Team page from the top navigation menu.

  2. Click the Drivers tab.

  3. Locate the driver you need to update in the list.

  4. Click the Edit icon to the right of that driver.

  5. Click the Delete this driver profile button.

  6. Confirm the deletion.

To restore a deleted Driver:

  1. Navigate to the Team page from the top navigation menu.

  2. Click the Drivers tab.

  3. Toggle on the Include deleted option at the top of the list.

  4. Locate the driver you need to update in the list.

  5. Click the Restore icon to the right of that driver.